Quick Access to Support Options Within the Program

Did you know that many of our online support options can be quickly accessed from within your Lacerte software?

• Ask Intuit - In the "Search Ask Intuit" field, type your question then press "Enter" or click the "Ask Intuit" button. You'll be guided to answers in our agent Knowledge Base, Live Community, or connected to a live agent via Chat.
• Live Community - The Live Community feature provides a quick and easy way for you to interact with other tax professionals who are using Lacerte software. In the Live Community panel you can view questions and associated answers or ask and answer questions. You can also click links to Browse the Online Community, Search Online Help, and Research TaxAlmanac.
• EF Atlas - From the "Help" menu, select "E-File Atlas Online" to go directly to the EF Atlas to find the latest e-file alerts and delayed acknowledgment information.

Top Reasons Lacerte Users Contact Support

Click the links below to find answers to popular questions Lacerte users ask this time of year.

• Installing Lacerte Tax with a Network License
• Installing Lacerte Tax with a Standalone License
• Installing Additional Tax Modules to the Lacerte Tax Program
• Federal/State Release Schedule for the 2009 Lacerte Tax Program
• How to Download a Prep File From My Account

Visit Lacerte Online Support today!

Haiti Relief Donations Qualify for Immediate Tax Relief

On January 25, 2010, the IRS issued News Release IR-2010-12, announcing that people who give to charities providing earthquake relief in Haiti can claim these donations on the tax return they are completing this season... For more information, please visit the IRS Web site.

Have you read the latest tax articles on our Accountant Web site?

• IRS Unveils New Regime for Regulation of Tax Return Preparers
  Culminating a Tax Return Preparer Review begun last spring, the IRS has unveiled plans for new rules that will require registration by all paid preparers, impose new competency and continuing education requirements, and step up IRS enforcement of preparer standards. For more information, please view the Tax Article.
• IRS Eases Rules on Disclosure of Client Information
  The IRS has apparently had second thoughts about earlier regulations on the use and disclosure of clients’ tax information (when used for purposes other than preparing tax returns). The Service has issued new proposed and temporary regulations and related revenue rulings that ease the use and disclosure rules in several key areas. For more information, please view the Tax Article.

Use Sticky Notes in Tax Returns

Sticky Notes provide a convenient way to document additional information, such as reminders or checklists, directly within Lacerte to ensure the tax forms are complete. For more information, please view the Sticky Note Video.

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