New and Improved Online Support Resources

Getting an answer to your question is now much easier at Intuit. Thanks to a host of new web-based support tools, you can get the most common questions answered quickly without ever having to pick up the phone. It's simple...you can seek answers to your questions 24/7 through one of many options:

• Live Community: Ask a peer a question within Lacerte. Search for questions other customers have asked and find answers.
• Quick Answers: View the most frequently asked support questions, 1-click away.
• Knowledgebase Search: Use our enhanced search with more relevant and current answers than before right at your fingertips.
• Hot Topics and Alerts: Check out the item of the day. If there are any critical alerts, we'll show them to you. We'll also list the most frequently accessed topics in our Knowledgebase search engine for the day.

Be sure to watch the helpful video explaining the new online support features. With our new Web First options, it's easier than ever before to quickly find the answers you need!

Lacerte

The Preparer Information File is No Longer Available on Floppy Disk: For Tax Year 2007 users with an Internet connection, the preparer information file will install with the program. Learn more.

Updated System Requirements: The minimum system requirements were updated for tax year 2008. Learn more.

Increase the Number of Preparers: The number of preparers allowed in the tax program increased from 90 to 500. Learn more.

Emergency Economic Stabilization, Energy Improvement and Extension, and Tax Extenders and AMT Relief Acts of 2008: On October 3, 2008, Congress passed and President Bush signed H.R. 1424 into law. Learn more.

Search the Knowledge Base to view more General topics.

Lacerte / 1040

Prior Year Amounts: The ability to view prior year amounts in the 1040 product was expanded to include Rental Properties, Business Use of Home and Employee Business & Vehicle Expenses. Learn More.

Form 4684 Disaster Loss Changes: The Farm Act and the Tax Extenders Act of 2008 included disaster relief provisions related to personal casualty losses sustained as a result of federally declared disasters. Learn More.

2008 Individual Form Changes:
*Form 5405 - First-time Homebuyer Credit has been added to the 1040 program.
*Form 5884-A - Credits for Employers Affected by Hurricane Katrina, Rita or Wilma has been removed from the 1040 program. Learn more.

2008 Corporation Form Changes:
*Schedule B Additional Information for Schedule M-3 Filers has been added to the 1120 program. Learn more.

2008 S-Corporation Form Changes:
*Form 5884-A, Credits for Employers Affected by Hurricanes Katrina, Rita or Wilma has been removed from the 1120S program.
*Form 8834, Qualified Electric Vehicle Credit has been removed from the 1120S program. Learn more.

2008 Partnership Form Changes:
*Schedule C - Additional Information for Schedule M-3 Filers has been added to the 1065 program.
*Form 5884-A - Credits for Employers Affected by Hurricane Katrina, Rita or Wilma has been removed from the 1065 program.
*Form 8834 -Qualified Electric Vehicle Credit has been removed from the 1065 program.
*Changes were made to Form 1065.
*Changes were made to Form 7004 - Application for Automatic Extension of Time to File. Learn more.

2008 Fiduciary Form Changes:
*Schedule I, Alternative Minimum Tax - Estates and Trusts has been added to the 1041 Program.
*Changes were made to Form 7004, Application for Automatic Extension of Time to File. Learn more.

Search the Knowledge Base to view more Federal Tax topics.

The Intuit Electronic Filing Center (ETX) will be Offline Oct. 27th Through Nov. 10th: In order to prepare for Tax Year 2008, ETX will be offline. Resume filing on November 10th when the IRS service centers resume operation. Learn more

IRS Service Center Realignment and Filing Address Changes: The IRS Service Centers to which certain taxpayers must file paper returns have been changed for 2008.  Learn more.

Search the Knowledge Base or visit EF Atlas to view more Federal E-File and Bank Products Software topics.

E-File South Carolina 1120 and 1120S: Now you can e-file SC1120 and SC1120S returns. Learn more.

Search the Knowledge Base or visit EF Atlas to view more State Tax and State E-File topics.

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