e-File Atlas

Republic Bank e-File Product information  

Republic Refund homepage

ERO Support Options page

How A RAL works

Note: For all taxpayers eligible to receive the stimulus rebate who electronically filed using a Republic Bank e-file product -  The IRS will mail the checks to the address provided on the taxpayer return.  Checks will be mailed only, regardless of whether tax refunds were originally directly deposited into taxpayers's account.  There is no additional action required on the part of the ERO or the taxpayer.

Product Publications and Manuals

FAQ's

Q: Why doesn’t Republic Bank have my client’s files?

1/18/2008 - Republic Bank has a patch available to their Transfer module. The Lacerte tax return and ack files are being created properly in the Lacerte program, but for some reason are not being pulled by the Republic Bank software. Please contact Republic Bank at (866) 491-1040 for assistance in downloading and installing the patch.

A: The number one reason that the bank does not have the client files is because the bank software is pointed to the wrong directory. For example, if the Republic Bank application is pointed to C:\Lacerte\07Tax\Idata\Refundsn and your Lacerte clients are on F:\Lacerte\07Tax\Idata  the bank software will not see the tax return or acknowledgment. You MUST verify in the bank settings that the data paths match. (Review Page 3 and 4 of the Republic Bank TY07 User Manual for directions.)

NOTE: It is not necessary to add REFUNDSN to the data path in the Lacerte program. This is done by our software automatically. To view the Lacerte datapath in the program click Settings, Options, Setup. In most instances, changing the bank File Transfer settings to match the tax program data path settings rather than the other way around is the easiest and quickest way to resolve the issue.

A: The second reason that the bank does not have the files is that  you have created and e-filed the federal return and chosen to create the state return with no bank products, then e-filed and saved the state return. When the Federal Acknowledgement file is received by the Lacerte software, the software will view the state return that was last done for that tax payer, and NOT SEE that a bank product was chosen. It will then place the Acknowledgement file in a directory that is not made available to your Tax Product Software.